Information You Send Directly
If you contact us, we receive the name, email address, and message you choose to send. Please do not send Social Security numbers, driver-license numbers, complete account numbers, protected addresses, or documents containing sensitive data.
Automatic Technical Information
Like most websites, the service may receive basic server-log data, such as browser type, device type, referring page, IP address, and the time a page is requested. This data helps operate and secure the service.
How Information Is Used
Contact messages are used to answer the request. Technical data is used to maintain the service, diagnose errors, prevent misuse, and understand general traffic. We do not create a resident profile from messages or logs.
Outside Links and Search Tools
Links lead to Rockwall County, City of Rockwall, Texas, library, archive, and third-party services. Their own privacy practices apply when you leave this service. Sponsored search tools also have separate policies.
Service Providers and Disclosure
Hosting, analytics, and support providers may process technical information to operate the service. Information may also be disclosed when valid legal process requires it. It is not otherwise sold as a contact list.
Safeguards and Retention
Reasonable administrative and technical safeguards are used for the limited data described here. Information is retained only as long as needed for the stated purpose, legal obligations, or security review.
Visitors Under 18
This reference is intended for adults and is not directed to children. If you believe a minor has sent personal information, contact us so the message can be reviewed and deleted where appropriate.
Privacy Requests
You may ask about access, correction, or deletion of personal data we hold by using the Contact page. Texas Public Information Act requests for Rockwall County, City of Rockwall, or Texas agency records belong with the originating custodian under Texas Government Code chapter 552, not with this private reference.
Policy Changes
A revised policy will be posted here. Continued use after publication means the revised policy applies to later use.